Service and contact
Log in via the Employers Portal
Do you want to (de)register an employee on their behalf or view insurance documents?
Brochures and forms
View the ZEM policy conditions, regulations, reimbursement overview and forms
Excess and personal contribution
What is the excess and personal contribution? And what costs are subject to excess?
Cross-border care
Information about reimbursements. And forms for medical care abroad or in the home country of employees.
Sumbit a complaint
Submitting a complaint about a business service. Use this form to submit complaints by insured persons.
Contact details
Send us an email
Or call us at 071 - 582 57 77. We will respond on working days between 9:00 and 16:30.